Privacy Policy
A practical starter policy aligned with the included website features. Have the final policy reviewed for the business before launch.
Information collected
When a visitor submits a contact, service or equipment assessment form, the site may collect the information they provide, including name, email address, phone number, equipment details and message content. The included server also stores a shortened hash derived from the requesting IP address for abuse prevention rather than storing the raw IP in the lead record.
How information is used
Information is used to respond to inquiries, assess equipment requests, provide service or support follow-up, maintain site security and improve customer service.
Storage
In the starter build, form submissions are stored in a private server-side JSONL file. Production deployments should move leads to a secured CRM or database with role-based access, backups and an explicit retention schedule.
Support assistant
The included assistant uses a local business knowledge file and does not send chat text to an external AI provider. If an AI service is added later, this policy should be updated before that feature is enabled.
Contact
Add KempTech’s verified privacy contact information here before launch.